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SHIPPING

Salad is dedicated to offer convenient online shopping experience to customers. Simply select your products and provide delivery address, and we will take care of the rest.
Salad Online Shop provides global delivery services; enjoy hassle-free online shopping for your own wardrobe or gifts for families and friends overseas.

Salad uses a unified local express service (SF Express SF Express customers can choose: 1. Delivery to Hong Kong Home / Office addresses / 2. To SF stations / SF centers / EF Locker   3. 7-11 / OK Store pick up)
With a single purchase of HK$ 600 or more at Salad, you can enjoy free local delivery service. If the single purchase is less than HK$ 600, a shipping fee of HK$ 40 will be charged. * Except China, Macau, Taiwan and other overseas regions.
Delivery costs are calculated upon checkout based on a flat rate per order regardless of the quantity or weight of purchased items. All orders will be settled in Hong Kong Dollar. All deliveries will be carried through courier service; Please remark on the date of delivery upon checkout and ensure the recipient can sign off the delivery. Salad will not be responsible for any losses after the recipient signs off the delivery.

Delivery Notification
You will receive an email of dispatch once your order is handed over to the carrier for delivery (usually within 3 to 8 days after you place an order). To ensure easy tracking, the email will include details of the delivered items, order number and website of the delivery company.

Delivery Time
The carrier that we recommend strives to provide quick and efficient delivery services to customers but delivery time may vary due to customs issues of different countries, delivering method selected, logistic arrangements, weather and seasonal holiday (i.e. Christmas, Chinese New Year and Easter). salad has no control over the delivery time of the carrier and will not be legally responsible for any situation arise from the delivery process or standard of delivery.

Customs and Taxes
When delivery is requested outside of Hong Kong, you are considered an importer and must comply with all the laws and requirements of the country in which you are delivering the items. Your orders may be subject to import duties and/or taxes and any additional charges for custom clearance. salad has no control over these charges and does not assume responsibility for the duties and/or taxes arise from the ordered products. Custom policies vary widely from country to country; contact your local customs office for further information. Pressing “continue” to complete ordering procedures implies your acceptance of the responsibility for the import duties and/or tax, additional charge and Import Trade Declaration for custom clearance. If you have not been able to complete the aforesaid statement, the products will be returned to Salad and you will be charged 50% of the total purchase amount to cover the delivery charge and administrative expenses incurred.

Plastic Shopping Bag Charging
Pursuant to the Product Eco-responsibility Ordinance, Plastic Shopping Bag Charging commenced on 1 April 2015. If customers request for shopping bags, Salad will provide each shopping bag at a charge of HK$2.50 (HK$1.00 plastic shopping bag charging plus HK$1.50 payment gateway fee). We encourage environmental awareness so the maximum purchase quantity of shopping bags is equal to the quantity of ordered items in the single order. We will arrange to refund the amount for exceeded quantity of plastic shopping bag without any notification.